Geoff Balmont

 Virtual Director, SmartDesc

Geoff is virtual director for a number of NFP organisations, including Missing People and Aspens. He leads and delivers on all aspects of technology for these organisations, including digital transformation, efficiency improvements, organisation change programmes and effective use of AI. He is an ambassador for innovative ‘disruption’ and new ways of working and doing things differently.

Current projects include the utilisation of artificial intelligence for support retention, early intervention and a triaging chatbot. Prior to SmartDesc, Geoff held several roles within IT, including Chief Information Officer at Boundless by CSMA.