08:15 – 09:15
Registration, exhibition and breakfast
08:20 – 09:00
Roundtable Breakfast session
Been there, done that
We thought we were signing up for a tech project, why are you telling us the biggest risk is our people and resources? What are our real critical success factors?
APT
Roundtable Breakfast session
Benefits realisation
Delivering the strategy, not just the technology
Bluelight CRM
Roundtable Breakfast session
The future present is in your hands
Adults in the UK now spend almost 80% of their online time on mobile devices and 85% of that time in mobile apps. More than a third of adults are now mobile-only. What are the modern user expectations for digital and mobile platforms and how can mobile help drive recruitment, retention and engagement?
Cantarus
Roundtable Breakfast session
Tech enables / People change
Digit-all, Soci-all … be-all and end all? What about the people peep-all? Delivering change is a people project, even if it’s powered by tech, maybe more so if it’s powered by tech?
09:15 – 09:25
Introduction & Welcome
09:25 – 09:55
9.55 – 10.20
LIGHTNING SESSIONS
Lightning sessions are 5-minute quick-fire presentations meant to articulate a topic in a short, sharp, insightful, and clear manner. Speakers will not be allowed to go a second over 5 minutes; watch the experts perform under pressure.
10:25 – 10:45
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
TBC
AI AND MACHINE LEARNING
How we drive and manage change at an enterprise level through CRM implementation
Blackbaud
THE END OF LEGACY?
ProTech
TECH-DRIVEN CHANGE
The end of the web as we know it
RD Mobile
10:55 – 11:15
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
TBC
AI AND MACHINE LEARNING
What’s appropriate for a not for profit organisation in 2020?
Trillium
THE END OF LEGACY?
How an agile approach is helping National Lottery Community Fund to overcome the challenges of replacing their legacy system
Hyphen8
TECH-DRIVEN CHANGE
Powering the vision – how to deliver an ambitious transformation project
Bluelight CRM
11:15 – 11:45
Exhibition, networking and refreshments
11:55 – 12:35
Roundtable
Data-driven personalisation
A think tank on the purpose of integrated mobile apps in personalising connection for NFPs
NetXtra
Roundtable
Keeping it real
We just want some modern tech that works, why is everyone trying to sell us a “Digital Transformation Journey”?
smartimpact
Panel Discussion
#InnovationMatters
Innovation campaign launch
Trillium
Panel Discussion/Roundtable
Beyond integration, getting personal
Our audiences want us to personalise their digital experience but we want to implement a CRM portal so they can self-serve because it’s lower-risk. How do we achieve both the internal and external goals?
12:45 – 13:05
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
TBC
AI AND MACHINE LEARNING
TBC
THE END OF LEGACY?
Do it right: take your time, learn a lot, then invest sustainably and strategically
Felinesoft
13:05 – 14:05
Exhibition, networking and lunch
14:10 – 14:40
Keynote Speaker TBA
14:40 – 15:10
LIGHTNING SESSIONS
Lightning sessions are 5-minute quick-fire presentations meant to articulate a topic in a short, sharp, insightful, and clear manner. Speakers will not be allowed to go a second over 5 minutes; watch the experts perform under pressure.
15:20 – 15:40
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
How to offer a better membership experience and benefit even more from the new generation Microsoft platform
smartimpact
AI AND MACHINE LEARNING
TBC
THE END OF LEGACY?
TBC
15:40 – 16:15
Exhibition, networking and refreshments
16:20 – 16:40
THE DATA-DRIVEN NON-PROFIT
TBC
AI AND MACHINE LEARNING
TBC
THE END OF LEGACY?
TBC
TECH-DRIVEN CHANGE
Getting the tech right is the easy part, utilising the benefits of software is the difficult part
APT
16:50 – 17:20
17:20 – 17:30
Event close by conference chair
17:30 – 18:15
Drinks reception and networking
Any questions?
Get in touch – Our dedicated team is here to answer any questions you may have about TechSmart NFP 2019.
Sign up for our updates