08:15 – 09:15
Registration, exhibition and breakfast
08:20 – 09:00
Roundtable Breakfast session
Room: Engage
Been there, done that
We thought we were signing up for a tech project, why are you telling us the biggest risk is our people and resources? What are our real critical success factors?
APT
Roundtable Breakfast session
Room: Integrate 2
Benefits realisation
Delivering the strategy, not just the technology
Bluelight CRM
Roundtable Breakfast session
Room: Integrate 3
The future present is in your hands
Adults in the UK now spend almost 80% of their online time on mobile devices and 85% of that time in mobile apps. More than a third of adults are now mobile-only. What are the modern user expectations for digital and mobile platforms and how can mobile help drive recruitment, retention and engagement?
Cantarus
09:15 – 09:25
Room: Enterprise 1
Introduction & Welcome from Conference Chair- Sarah Hathaway, Chief Operating Officer, Institute of Student Employers and Strategic Consultant
Welcome from Glenda Parker, CEO, Hart Square
09:25 – 09:55
9.55 – 10.20
LIGHTNING SESSIONS
Room: Enterprise 1
Lightning sessions are 5-minute quick-fire presentations meant to articulate a topic in a short, sharp, insightful, and clear manner. Speakers will not be allowed to go a second over 5 minutes; watch the experts perform under pressure.
- 360 Member View – ASI
- Maximising value from Abstract management – Oxford Abstracts
- Transforming the Lawn Tennis Association – Vision, business case, lessons and outcomes – Atech
- Re-imagining Technology to put People First – salesforce.org
- Let’s get engaged – Synergy
10:25 – 10:45
Strand Sessions
AI AND MACHINE LEARNING
Room: Enterprise 2
How we drive and manage change at an enterprise level through CRM implementation
Blackbaud
THE END OF LEGACY?
Room: Interact
ProTech
TECH-DRIVEN CHANGE
Room: Enterprise 1
RD Mobile
10:55 – 11:15
Strand Sessions
TECH-DRIVEN CHANGE
Room: Synergy
Brand iQ
AI AND MACHINE LEARNING
Room: Enterprise 2
Trillium
THE END OF LEGACY?
Room: Interact
Hyphen8
TECH-DRIVEN CHANGE
Room: Enterprise 1
Bluelight CRM
11:15 – 11:45
Exhibition, networking and refreshments
11:55 – 12:35
Round table discussion
Room: Enterprise 2
Data-driven personalisation
A think tank on the purpose of integrated mobile apps in personalising connection for NFPs
NetXtra
Round table discussion
Room: Engage
Using data responsibly and effectively for fundraising is the greatest challenge facing non-profits at present, and the greatest opportunity available to them, but where do we start?
Findock
Round table discussion
Room: Interact
Keeping it real
We just want some modern tech that works, why is everyone trying to sell us a “Digital Transformation Journey”?
smartimpact
Round table discussion
Room: Integrate 2
Delivering change is a people project; how do we ensure we have a team in place with both capacity and capability to deliver a tech-enabled change programme.
Hyphen8
Roundtable Discussion
Room: Synergy
Focus on the ‘transformation’, not the ‘digital’: Managing change in NFPs
If you are thinking of undertaking a digital transformation programme, you should focus more on the transformation word. The critical element is not the technology, but the change. This change will inevitably impact every aspect of your organisation and will affect every stakeholder, internal and external.
And change is hard.
Some of the most common reasons digital transformation efforts struggle are a lack of resources, attention and awareness of a change management plan.
Trillium
Round table discussion
Room: Integrate 3
Why Employee Engagement Matters in Not For Profit
Sage
12:45 – 13:05
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
Room: Synergy
salesforce.org
THE END OF LEGACY?
Room: Interact
Felinesoft
TECH-DRIVEN CHANGE
Room: Enterprise 1
Pythagoras
13:05 – 14:05
Exhibition, networking and lunch
14:10 – 14:40
Plenary Panel Discussion
Room: Enterprise 1
Everyone’s talking digital transformation but what does that mean in reality for non-profits?
Speakers:
- Sarah Hathaway, Chief Operating Officer, Institute of Student Employers (Panel chair)
- Gordon Glenister, Global Head of Influencer Marketing, Branded Content Marketing Association
- Marc Goblot, Founder/Digital Tech Consultant and Architect, Ina Ciel Digital Ltd
14:40 – 15:10
LIGHTNING SESSIONS
Room: Enterprise 1
Lightning sessions are 5-minute quick-fire presentations meant to articulate a topic in a short, sharp, insightful, and clear manner. Speakers will not be allowed to go a second over 5 minutes; watch the experts perform under pressure.
- How Christians Against Poverty are making more impact by utilising Gift Aid to the max – Findock
- dotdigital for Not for Profit – dotdigital
- Why Employee Engagement Matters in Not For Profit – Sage
- Fundraising AI: Where Man and Machine Merge – The Access Group
- Silverbear Teams Readiness Assessment for Microsoft Organisations – Silverbear
- Delivering a transformed Lawn Tennis Association – what you need to know – Atech
15:20 – 15:40
Strand Sessions
THE DATA-DRIVEN NON-PROFIT
Room: Synergy
smartimpact
THE END OF LEGACY?
Room: Enterprise 2
Fonteva
TECH-DRIVEN CHANGE
Room: Enterprise 1
Cantarus
15:40 – 16:15
Exhibition, networking and refreshments
16:20 – 16:40
AI AND MACHINE LEARNING
Room: Enterprise 2
Hart Square
TECH-DRIVEN CHANGE
Room: Enterprise 1
APT
16:50 – 17:20
17:20 – 17:30
Event close by conference chair
17:30 – 18:15
Drinks reception and networking
Any questions?
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