Digital Transformation – Go live is just day one!

14:50 – 15:10

Managing Digital Transformation and Cultural Change to implement an integrated Dynamics CRM and Umbraco CMS solution – British Association of Counselling and Psychotherapy.

A case study to share BACP’s journey to implement an integrated Dynamics CRM and Umbraco CMS solution to streamline and automate BACP’s business processes, improve member acquisition, retention and optimise member engagement to help exceed members’ expectations online.

SPEAKER

Cristian Holmes, Chief Operating Officer and Deputy Executive, British Association of Counselling and Psychotherapy (BACP)
Ralph Johnson, Managing Director, Felinesoft

SPEAKER

Paul Vetch, Client Services Director, Torchbox

Bring your whole team and make group savings

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