Ahmed Eltohamy

Managing and Technical Director, SmartImpact

Ahmed has a wealth of knowledge of the membership sector and would love to talk to you about how to maximize the use of your CRM and IT systems to drive, and support, both strategy and recruitment tactics to enhance your member engagement processes.

He has advised many NFP organisations on best practice to ensure their systems are future proofed – whether it’s integration with websites, finance or email systems; maintaining data quality and integrity; insights from social media and survey tools; or new membership offerings. Ahmed launched Smartimpact in 2007 – as a leading provider of Dynamics CRM solutions for the membership sector. He leads a team of experts who support membership organisations through every part of the implementation process.

Smartimpact successfully delivers to organisations of all sizes and levels of complexity, with either individual or corporate membership (or both!), including NASEN (National Association for Special Educational Needs), AIMA (Alternative Investment Management Association) and BEAMA (British Electrotechnical and Allied Manufacturers Association).

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